Data Deletion Instructions
How to ask us to delete the personal information we hold about you.
Last updated: October 14, 2026
You can ask Prime Realty to delete the personal information we hold about you at any time, including information received through our website, WhatsApp, text messages, phone calls, and email. This page explains how to make a request and what happens next.
1. How to request deletion
Use any one of these methods:
- Email: send a message to yourprimerealty@gmail.com with the subject "Data deletion request".
- WhatsApp: message us on WhatsApp and ask us to delete your data.
- Phone: call us at (929) 706-2223 during office hours.
- Contact form: use our contact page and write "Data deletion request" in your message.
Include your full name and the email address and/or phone number you used with us, so we can find your records.
2. What we delete
- Your name, email address, and phone number.
- Inquiries and forms you submitted through the Site.
- Your listing subscriptions and contact preferences.
- WhatsApp, text message, email, and call records linked to you.
3. What happens next
- We confirm that we received your request within 5 business days.
- We may ask you to confirm your identity before deleting anything.
- We complete the deletion within 30 days and let you know when it is done.
Some records may be kept where the law requires it, for example records of real estate transactions, signed agreements, or tax documents. We keep only what is required, and only for as long as required. We also keep a minimal record of your opt-out so that we do not contact you again.
4. Stop messages without deleting your data
If you only want to stop receiving messages, reply STOP to any WhatsApp or text message, or use the unsubscribe link in any email. See our Privacy Policy for more on your choices.
5. Contact us
Prime Realty
4203 13th Avenue, 2nd Floor, Brooklyn, NY
Phone: (929) 706-2223
Email: yourprimerealty@gmail.com